Contact Details for CrownJewelz Casino UK Players

Last updated: 11.08.2026

If you have questions about your account, payments, verification, bonuses or any other aspect of your gaming experience at CrownJewelz Casino UK, contact the support team through one of the official channels below.

Support Contact Channels

Email Support

For general enquiries, non-urgent account matters or document-related requests, contact CrownJewelz Casino by email at [email protected]. The support team normally responds within 24 hours on business days.

CrownJewelz Live Chat

For immediate assistance, open the Live Chat window in the bottom-right corner of the CrownJewelz website. Live support is available 24/7, although waiting times may be longer during busy periods.

Feedback Form

Players can submit formal comments, complaints or suggestions through the Feedback Form in the Help section of their CrownJewelz account. Each submission is reviewed by the relevant support or management team.

Information CrownJewelz Support Agents May Request

To provide the most effective assistance, CrownJewelz operators may ask you to confirm information connected with your account. Preparing these details in advance can help the team investigate your enquiry more quickly:

Your full registered name
The email address or mobile number linked to the account
Your username or player ID
A short description of the problem
The date and approximate time when the issue occurred
The relevant transaction ID, payment method and amount
Screenshots of an error message or account page
Details of the bonus, game or withdrawal involved

For verification or payment enquiries, an agent may also request proof of identity, proof of address or payment-related documents. Submit sensitive documents only through the secure account area or another official channel specified by CrownJewelz support.

CrownJewelz representatives should never ask for your password, two-factor authentication code, complete bank card number or card security code. Do not share these details with anyone.

Corporate Address

CrownJewelz Casino correspondence address:

3 Berkley St
Birmingham B1 2HF
United Kingdom

Website: crownjewelz-casino.gb.net